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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Fiebiger

August 2, 2025

5  out of  5
rating by Mary Fiebiger
"Recently, a man fell asleep at his wheel who was driving behind me and totaled out my car. Dealing with the bigger State Farm system was stressful. However, Chris Lane at State Farm helped me get through these hassles as he advocated for me and couldn't have been nicer. I am very appreciative of him. Thank you Chris."
We responded:
"Thank you, Mary for the five-star review! Chris is a valued member of our team and we're appreciative of how he advocates for our customers. Don't hesitate to call or stop by the Mark Quinnell State Farm office here in Northfield, MN for your insurance needs. We're grateful for the many years you and your family have been loyal to our agency. Thank you! -Mark"
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Noah Johnson

July 31, 2025

5  out of  5
rating by Noah Johnson
"Luke was fantastic to work with. He was knowledgeable about my situation, quick to respond, and helped get my policies in place."
We responded:
"Thank you, Noah for the feedback and five-star review! We agree. Luke is fantastic and a valued member of our team. Don’t hesitate to call or stop by anytime to review your insurance here in Northfield. We appreciate your business! - Mark Quinnell"
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Mark Penning

July 31, 2025

5  out of  5
rating by Mark Penning
"Mark and his staff provide the best total service, support and professionalism in the insurance and financial services industry. I have never had a financial advisor who actually listens and understands my family and our financial needs. No pressure sales here, rather a sensible approach to our current financial needs as well as our future financial needs. Simply stated, Mark and his associates listen, understand and care about our unique situations. There is none better!!"
We responded:
"Thank you, Mark for the five-star review and feedback! We’re grateful for your friendship and business all these years. Working with committed clients makes the profession fulfilling and fun too. It’s our mission to serve the Northfield, MN community and beyond with insurance and financial products for all stages of life. All our best to you, Cathy, and family. Don’t hesitate to call anytime. Thank you! -Mark and the Mark Quinnell State Farm team"
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Alisha Grant

July 24, 2025

5  out of  5
rating by Alisha Grant
"I've been with Mark and his team for 10 YEARS! 10 YEARS! If that doesn't tell you that you oughta get your insurance through Mark's State farm location.... I don't know how else to convince ya. My favorite person who i usually alway work with is Emily Paulson! She listens to my needs, wants for my car & rental insurance. Emily helps to keep my insurance in check when changes happen, and lets me know immediately if something is going to change. I should have made this review forever ago. Thank you Emily and Mark these last 10 years and more years to come! Love y'all"
We responded:
"Thank you, Alisha for the five-star review and kind words! Emily is a valued member of our team and we are grateful for her leadership in our office. Serving Northfield and the surrounding community with customers like you is what it’s all about. We appreciate you trusting us with your insurance! -Mark"
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Alex Cardenas

July 22, 2025

5  out of  5
rating by Alex Cardenas
"Luke has always been the most helpful and friendly agent I've worked with! I stay with Statefarm because of their fair prices and because of Luke."
We responded:
"Thank you, Alex for the five-star review! Luke is a valued member of our team and I’m glad he was able to develop your personal price plan. Looking forward to welcoming you, along with family and friends back in the office for all your insurance needs in Northfield and Minnesota. We appreciate your business! -Mark"
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Mark Seaburg

July 11, 2025

5  out of  5
rating by Mark Seaburg
"This group is very friendly, helpful and effective. I will be bringing them all my insurance needs. They are located in downtown Northfield and they have Free parking, too!"
We responded:
"Thank you, Mark for the feedback! I'm glad Luke was able to meet your needs. It's our mission to provide quality insurance for Northfield, Minnesota and the surrounding community. We appreciate your business and look forward to welcoming you back to the office. "
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scot shaft

June 25, 2025

5  out of  5
rating by scot shaft
"Christopher Lane exceeded our expectations in helping my family secure a comprehensive policy for our island cabin and property. Our previous provider's policy was good but the premium payment had more than doubled in just one year. We are senior citizens and costs that double can be problematic. Christopher provided us with exactly the policy coverage we required, at roughly 1/2 the cost, and most expeditiously. Thanks, Christopher and thanks also to the Mark Quinnell State Farm office in Northfield, MN."
We responded:
"Thank you, Scot for the five-star review! Christopher is a great member of our team and we’re glad he exceeded expectations, saving you money on your insurance. Awesome to reconnect with you after all these years. Don’t hesitate to stop by or call anytime. We appreciate your business! "
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Danny U

June 18, 2025

5  out of  5
rating by Danny U
"Christopher Lane is the best!! He has always taken real good care of my insurance needs!!"
We responded:
"Thank you for the feedback, Danny! Chris is a valued member of our team and we’re proud to deliver five-star service to our community. Your business is appreciated! -Mark"
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Rebecca Thompson

May 30, 2025

5  out of  5
rating by Rebecca Thompson
"The office staff at Mark Quinnell’s office is exceptional. Don’t hesitate using them for all of your insurance needs. Fair, personable and attentive. I have never once had an issue with them. Thank you Emily! Thank you Mark!"
We responded:
"Thank you, Rebecca for the feedback! Emily is a valued member of our team and we are fortunate to work with wonderful customers like you. We appreciate your business! -Mark and team "
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Jean Wakely

May 28, 2025

5  out of  5
rating by Jean Wakely
"Thanks Mark and Luke for getting back to me so quickly. The EMs I'm getting look exactly like a State Farm message. Luke was kind enough to let me know those messages are a scam. I'm glad I call before I respond. Thanks for your quick service!"
We responded:
"Thank you, Jean for the review! Grateful for your kind words and trust in our business all these years. Luke is a valued member of our team and we are glad he could help resolve your questions. It’s our mission to serve the Northfield community and your auto, home, and life insurance needs. Don’t hesitate to let us know how we can maintain five-star service. -Mark and team "
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Aaron Trnka

May 9, 2025

5  out of  5
rating by Aaron Trnka
"Excellent service and dedication to the customer."
We responded:
"Aaron -- Thank you for sharing your experience with our team! We appreciate your business and are proud to serve the community. We strive to provide exceptional customer service and quality State Farm insurance policies. Don't hesitate to call us at 507-645-4545 or email mark@markquinnell.com with any questions or concerns. All the best, Mark and team "
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Sandy McC

May 1, 2025

5  out of  5
rating by Sandy McC
"Mark Quinnell has been our trusted State Farm Insurance Agent in Northfield for the past 15 years, providing exemplary customer service for all our insurance needs. Mark is indeed a "good neighbor" and dear friend, and we highly recommend Mark Quinnell and State Farm Insurance. Sending a huge Thank You to Mark and his staff for many years of excellent service. We appreciate all you do for us! Sincerely, Dennis and Sandy M., Northfield MN"
We responded:
"Thank you, Dennis and Sandy for the five-star review! Grateful for your kind words and trust. My team and I are proud to serve the Northfield community. We appreciate your friendship and 15 years of business! -Mark and team "
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Tom Holt

March 6, 2025

5  out of  5
rating by Tom Holt
"Excellent service. Quickly and efficiently addressed my insurance needs."
We responded:
"Thank you, Tom! We appreciate your business and are proud to serve the Northfield community. Let us know how we can continue to maintain five-star service. -Mark and team "
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Graham Williams

March 4, 2025

5  out of  5
rating by Graham Williams
"After more than 20 years with another agency, my wife and I made the decision to switch all of insurance coverages (home, auto, and umbrella) to Mark Quinnell's State Farm Insurance office in the Northfield. For the most part, we worked with office representative Luke Stanga. This knowledgeable young man made the process go smoothly and quickly. In the end we obtained the coverages we needed at very competitive prices, resulting in significant savings compared to our previous carrier."
We responded:
"Thank you for the feedback and five-star review, Graham! We sincerely appreciate your business and are thrilled State Farm could save you money. It was great catching up with you and Pam. Luke is a valued member of our team, committed to serving the Northfield, MN community and beyond for your auto, home, and life insurance needs. Don’t hesitate to call, email, or text us if something comes up. We look forward to welcoming you, along with friends and family back to our office. -Mark and team "
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Jill Trescott

January 20, 2025

5  out of  5
rating by Jill Trescott
"Mark Quinnell State Farm Insurance is great! They are very responsive to any questions or claims I have."
We responded:
"Thank you, Jill for the feedback! My team and I take great pride in finding the best insurance for you and our local Northfield area community. Don’t hesitate to call or stop by the office any time. Your business is appreciated! -Mark and team "
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Madeline McCloughan

June 25, 2024

5  out of  5
rating by Madeline McCloughan
"Mark is a thoughtful agent who helped me and my husband consolidate our insurance after we got married. He helped us understand what we needed in terms of coverage and guided us through life insurance conversations with detailed information and compassion. Great experience working with Mark!"
We responded:
"Thank you, Madeline for the great review. We appreciate your business! Our State Farm office here in Northfield strives to deliver five-star service to each member of the Minnesota community no matter their stage in life. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our success is built on a foundation of shared values - including quality service, strong relationships, and integrity. We focus on supporting community members with their auto, home, and life insurance needs. Don’t hesitate to call, email, text or stop by the office anytime! "
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Sara Vazquez

June 14, 2024

5  out of  5
rating by Sara Vazquez
"Lovely Team Members and Great Atmosphere! I always look forward to going in the office. Mark is phenomenal Agent with Years of experience. He goes above & beyond for his customers! Thank you so much Mark, Chris, & Emily for all that you do 💯"
We responded:
"Thank you, Sara! We appreciate your kind words and commitment to the community. You are a valued member of our State Farm Team and we look forward to a successful 2024! "
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Charles Cogan

February 9, 2024

5  out of  5
rating by Charles Cogan
"We always have a good experience with Mark Quinnell's State Farm. In this case, my wife was in an accident caused by another vehicle and State Farm did not have to pay a claim but Mark and Luke and his staff took the time to explain the process for All State and even helped with scanning receipts for easier submission since my wife is a nurse and knows more about nursing than about insurance. It made a confusing process easier to follow for her and was much appreciated."
We responded:
"Thank you for the kind words, Charlie! I am glad that we could help you and Nalongue sort through the frustrating experience of a car accident. It is a privilege for us to serve the Northfield community and the work is fulfilling with customers like you. Call us anytime and let us know how we can support your insurance needs. We appreciate your business all these years and look forward to seeing you again soon! All the best, Mark and team "
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Kate Eaves

December 12, 2023

5  out of  5
rating by Kate Eaves
"Jessica was a pleasure to work with! Attention to detail and friendly! I would trust this office with my home insurance, car insurance and life insurance."
We responded:
"Thank you Kate, for the five-star review! Jessica is a valued member of our team here in Northfield and we are glad she could work with you to support our insurance customers in Minnesota. We appreciate you! -Mark and team "
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Ann Dormady

November 16, 2023

5  out of  5
rating by Ann Dormady
"Mark has been my insurance agent for 37 years and has looked out for my best interests during all that time. This week I walked into the office without an appointment to ask a question about my homeowners policy and ended up with an hour long consultation with Mark who reviewed all of my accounts and made suggestions on how to save money. He is a good guy and has been since I first met him when he was a very young man and just starting out in the business."
We responded:
"Thank you, Ann for the five-star review and kind words! It was great catching up this week and I am glad we could find solutions to help you save money on your insurance. We are grateful to be a part of the local community and truly appreciate your business and friendship all these years! -Mark and team"
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Roman Pio

November 3, 2023

5  out of  5
rating by Roman Pio
"Los mejores agentes"
We responded:
"Thank you, Roman! I am glad that Sara and Emily were able to meet your insurance needs here in Northfield. We appreciate your business. Muchas gracias! -Mark and team"
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James Gutfleisch

August 19, 2023

5  out of  5
rating by James Gutfleisch
"In a previous review I had accidentally left a one star review which was a complete mistake. Mark Quinnell and his staff at State Farm Insurance has always provided me and my family the highest quality of service. I continue to trust them completely with my insurance needs."
We responded:
"Jim -- Thank you for your review! We are grateful for many positive years working together. Please don't hesitate to call me to let us know how we can maintain five-star service. We appreciate your business! --Mark"
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Cynthia Gaya

March 30, 2023

5  out of  5
rating by Cynthia Gaya
"Excellent service and timely response every time. Thank you!"
We responded:
"Thank you, Cynthia! My team and I work hard each day to provide the best local insurance in Northfield and Minnesota. Don't hesitate to call us with any questions or concerns. We appreciate your business and five star review! -Mark and team "
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Stephanie Madson

March 22, 2023

5  out of  5
rating by Stephanie Madson
"The agents at Mark Quinnell’s office are eager to assist their customers with any and all issues they may be having on home and car policies. When our claim was moved to a National agent, and we needed further assistance beyond what we were getting from that National agent, Mark Quinnell’s agents were able to solve our problem that had been taking months, in less than just 24 hours. We are so thankful for this agency!"
We responded:
"Thank you for your kind review, Stephanie! I am thankful that our team and especially Renee and Emily were able to quickly meet your needs. We work hard every day to provide a local approach to insurance in Northfield and Minnesota. No matter if it's a claim or customer service issue, we strive to be good neighbors in all we do. Thank you to you and Matt for your many years of loyalty to our agency and to State Farm! "
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Jamie N

March 7, 2023

5  out of  5
rating by Jamie N
"Very easy transition to move our policies from California to Minnesota. Renee was eager to help, and we had everything sorted out and ready to go quickly. We've always had a great experience with StateFarm and this was no exception."
We responded:
"We appreciate you taking the time to share your feedback. Renee is a wonderful member of our team and I am glad that she was able to ensure a smooth transition for your insurance from California to Minnesota. My team and I strive to provide the best possible State Farm customer experience and we are grateful to be part of the Northfield community. Don't hesitate to call, email or stop by the office anytime. Thank you for your business! "